What Every Dog Owner Should Know Before Saying Yes to a Board & Train Program

You love your dog. You want them to thrive, to feel safe, and to come when you call because they trust you. That’s why a Board & Train program can sound so appealing—a chance to give your dog the skills they need for a happy life with you.

But here’s something most owners don’t realize: the Board & Train industry is unregulated. There are no universal standards or required licenses, which means anyone can call themselves a trainer—even without formal education or proven methods. When it comes to your dog’s safety and well-being, that lack of oversight matters.

The Hidden Risks of At-Home Board & Train Services

Recently, we’ve seen more “pop-up” Board & Train programs run out of private homes. While some may mean well, there are serious risks to consider when you’re entrusting someone with your best friend:

• No regulatory standards. Without oversight, it’s hard to know if a trainer truly has the skills and experience they claim.
• Unknown methods. Are they using positive reinforcement or harsh aversive techniques? You may not find out until it’s too late.
• Limited environment and socialization. A single home setting often lacks exposure to real-world situations or structured interactions with other dogs and people.
• Safety concerns. Is the space insured? Are there emergency protocols? How are multiple dogs managed to keep everyone safe?

Insurance: A Question Every Dog Owner Must Ask

Here’s something many people don’t realize: homeowner’s insurance does NOT cover a business. If a Board & Train is being run out of a home and a dog escapes, bites, or causes damage, the homeowner’s policy won’t protect you—or your dog.

If the trainer doesn’t carry a proper business liability policy, you, the dog owner, can be held financially and legally responsible.

Always ask: “Are you insured?”
Ask to see a certificate of insurance. This is not being pushy—it’s protecting your dog and yourself.
If they don’t have business liability insurance, don’t leave your dog there.

These rules exist for a reason. If a problem arises and there’s no coverage, everyone involved is at risk—including you.

Local Law Matters: Kent County Requirements

If you’re in Kent County, there’s another critical safeguard: if someone is boarding dogs overnight for money, they must be permitted, even for just one dog. And if they own more than four dogs, a permit is also required.

Anyone boarding dogs overnight should be able to show you their county permit.
If they can’t, they’re operating illegally.

Permits ensure at least a basic level of oversight for the safety of your dog and the community.

5 Questions to Ask Before Choosing a Board & Train Program

Your dog depends on you to make choices that protect their safety and their heart. Before you commit to any Board & Train service, take the time to ask:

1. What are your credentials and experience?
   Look for certified trainers with a proven track record in positive, science-based methods.
2. What training methods do you use?
   Make sure their philosophy aligns with humane, positive reinforcement techniques.
3. Can I tour your facility?
   Transparency is key. Reputable programs welcome you to see the space and meet the trainers.
4. What safety measures are in place?
   Ask about insurance, emergency protocols, and dog handling policies.
5. How do you involve me in the training?
   Great programs provide owner education and follow-up, so your dog’s progress lasts at home.
6. Do you have references?
   Ask for the name, phone number, and email of other clients? If they are reluctant to provide references, don’t leave your dog there.

Why Training Tails Holds a Higher Standard

At Training Tails, we know your dog isn’t just a pet—they’re family. That’s why we hold ourselves to the highest standards of safety, positive training, and transparency.

Our Board & Train programs are designed to do more than teach commands. They build confidence, strengthen trust, and create lasting behavior changes in a safe, structured environment. Most importantly, we partner with you, the owner, to make sure the bond you share with your dog only grows stronger.

Your Dog Deserves the Best

Our dogs give us their whole hearts. They depend on us to make choices that keep them safe, happy, and thriving. That’s why we created our Board & Train programs with the highest standards of care, positive training, and transparency.

Before you trust anyone with your best friend, take the time to ask the right questions. It’s not just about training—it’s about protecting the bond you share for life.